About Orient Crown
Thank you for visiting us. We are Orient Crown, a group of international trading companies specializing in IT products. We are living in a time of digital data and at Orient we stop nothing short of acquiring the most cutting-edge technology in order to enable the consumer to retrieve, process, and store digital data. We have agreements in place with many of the industry's biggest names. These relationships mean that we are first in line for all the latest technology ensuring that our customer base has the most cutting-edge processing devices and storage mediums on the market, many times before other tech companies.
Our Mission Statement
Provide quality products at the most competitive prices, acquire the most reliable and updated technology with excellent service, and to create a win-win business relationship and make our customers our best friends.
How We Effectively Live Up to Our Mission
We take our mission statement very seriously. We have striven diligently to form partnerships with the most forward-thinking technology manufacturers in business today. This is how we achieve the first part of our mission statement. Fostering one-of-a-kind agreements that are in themselves forward-thinking; all the while remembering our customer is why we are in business to begin with.
A customer's problem is our problem. Every employee in every department at Orient is committed to ensuring we perform above and beyond what our customers expect. We hold mandatory customer training in all our facilities and employees are issued the authority to deal with any issues as they arise. Very few companies offer their workforce this kind of ability to prevent or correct difficulties a customer may experience This is how we create that win-win business relationship that is at the core of our mission statement.
Our group members involved this business since 1994 in MEA and was started in 2006 in China. We have four facilities located globally and a strong supplier chain in the Asian pacific and middle-east. This allows us to ship our products and have them on your doorstep in as little time as possible. We are not a manufacturer, we are a supplier of the most technologically advanced products in the IT industry. We have one of the most extensive quality product training programs in place for all our employees. This enables any of us the ability to answer your questions and keep you informed about the latest trends and advances in IT. We routinely attend training seminars our suppliers hold in order to learn the ins and outs of any new technology.
We sell only the highest quality items. We buy from our various vendors in large qualities which allows us to sell our products to you at affordable prices. We carry the following items: computer parts like CPU, Memory Modules, Motherboards, Graphic cards, Internal/External and wired/wireless HDD/SSD hard drives and CD/DVD/COMBO Optical Drives, notebook/laptop computers, Memory/Flash cards & USB flash storage & drives, smart mobile phones and tablets and many related USB products & accessories like hub/card readers, desktop and wall chargers, car chargers, power banks, cables and etc., also big LED display screens. We can ship around the world and will supply you with shipping tracking information. Qualifying purchases earn free shipping. We guarantee our customers 100% satisfaction, no questions asked. Many of our products are covered by manufacturer warranties. Should there be a need to return an item, it is a hassle and stress free process.
Support Before, During and After the Sale
We understand that IT consumers like to research their options before buying. We are glad to assist you in answering any questions you may have. You may call us, email us through our offices contacts or submit a customer contact form, or even talk to one of our friendly and helpful customer service specialists live. For your convenience we accept most of payment methods. You may also make payment via PayPal.
We want your business long after the first sale. That is why you will find dealing with our company, from the initial contact through receipt of your products, to be a courteous and friendly way to shop. Focus begins and remains solely focused on the customer. Our quality assurance department inspects every item before shipment.
Contact us today to experience a different kind of purchasing transaction where the customer comes first.
Orient Crown - Group of Companies (we make IT works).